Refund Policy
1. Welcome
Welcome to MRCPGuidelines. We deeply appreciate your trust in our learning platform and resources. Our goal is to ensure a smooth and valuable experience as you prepare for MRCP and other postgraduate exams.
2. Refund Policy
Once a course or study material is purchased, no refund will be issued under any circumstance. This applies to both online and offline payments. However, if you face any technical issues or course access problems, our support team will promptly assist you to resolve them.
3. Course Exchange Policy
MRCPGuidelines does not allow course exchanges. Once you enroll in a course, it cannot be transferred, exchanged, or swapped for another program. Each course purchase is tied to your account and access is strictly individual.
4. Refund Processing Timeline
Although refunds are not normally issued, in exceptional and verified cases (such as duplicate payments or system errors), a refund may be approved. Please allow 7–10 business days for such transactions to process after approval.
5. Support & Resolution
Our support team is available every day from 9 AM to 9 PM to assist you with course access or technical issues. You can reach us via email at support@mrcpguidelines.com.
Thank you for understanding our Refund Policy.
By purchasing and using MRCPGuidelines courses, you agree to these terms.